It became known that a serious failure occurred in the networks of the American electric vehicle manufacturer Tesla. As a result, the company’s internal systems lost their functionality, and customers using a mobile application instead of a key lost access to their cars. The problem began to be fixed on Wednesday morning, but after a few hours Tesla regained customer access to its systems. The reason for the failure remains unknown.
Tesla’s internal systems were reported to be completely out of order during the outage in Tesla’s networks, disrupting many business processes. As for the automaker’s customers, they couldn’t access their electric vehicles through a dedicated app. The company’s website also gave an error when navigating to any of the sections from the home page.
This appears to be one of the largest disruptions to Tesla systems in the company’s history. It is noteworthy that not only car owners faced problems. Users of Tesla’s solar panels and Powerwall energy storage systems have also experienced device management issues. The problem was widespread and affected Tesla customers around the world.
This is not the first time Tesla has experienced a massive outage, but such incidents are rare. The source says that less than an hour after the problem occurred, the functionality of Tesla systems began to recover. Full customer access to Tesla systems is supposed to have been restored within a few hours.
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