The developers insist that user frustration is caused by the confusion that arose after the new privacy rules were published. The company also noted the emergence of a large amount of misinformation related to these changes.
As a result, it was decided to postpone the effective date of the new privacy rules. The developers intend to use this time to focus on informing users about new changes in the service policy, as well as how to ensure privacy in chats and the processing of other user data.
The source notes that the new rules affect only business chats and do not affect personal conversations of users. This means that data from chats where users communicate with representatives of any companies can be stored on Facebook servers. At the same time, the developers note that neither WhatsApp nor Facebook have access to user messages, photos, videos or other files transmitted in the process of communication, since end-to-end encryption is used to protect against such abuse.
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