It became known that soon WhatsApp users will be able, if necessary, to contact the technical support of the messenger directly from the applications. This feature was spotted in one of the new beta versions of WhatsApp and is currently in the testing phase.
According to online sources, a function that simplifies the process of contacting the messenger’s support service appeared in the beta version of WhatsApp 220.127.116.11. With its help, it will be much easier to interact with technical support in case of any problems with the service. As a reminder, currently, WhatsApp users have to use e-mail to get help and resolve various issues.
The new feature will allow you to communicate with support staff directly in the chat. When placing an application, you will need to describe the problem, as well as indicate information about the device used. After processing the request, a corresponding notification will be received, and the application itself will go into the status of executed.
It is worth noting that WhatsApp has received a lot of useful features lately. One of the latest is the ability to permanently disable chat notifications. In addition, the developers are planning to add support for multiple devices soon. This means that users will be able to simultaneously connect to their WhatsApp account using up to four devices. According to the available data, this feature has been in development for several months, but has not yet become generally available.
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